Independent Final QC
Dedicated inspectors review every garment away from factory pressures, capturing objective evidence and actionable reports aligned with your brand standards.
Premium production partner in Portugal
Make every delivery from Portugal feel like an in-house production
Pack & Polish operates as your end-of-line studio in Barcelos, combining meticulous inspection, finishing and compliant packing with live reporting for premium fashion houses around the world.
- 24-48h
- Turnaround on most batches
- 100%
- Photo documentation delivered
- 15+
- Years in premium apparel
- 0 surprises
- Escalations handled before shipping
- Photo sequence captured 37 visuals
- Finishing exceptions 0 open items
- Dispatch window Tomorrow · 14:00
Trusted by operations leaders from
- 🇬🇧 Luxury womenswear operations teams in London
- 🇩🇰 Scandinavian designer labels scaling from Copenhagen
- 🇫🇷 Paris omnichannel retail groups coordinating EU launches
Solutions
Everything your final mile in Portugal needs to be flawless
From bulk inspection to the last polybag, we orchestrate every touchpoint so you keep promises to customers without flying in a single team member.
Finishing Studio
Steam, press, fold and presentation tailored to your guidelines. We correct imperfections, replace trims and prepare garments exactly as retail-ready as you expect.
Digital Production Hub
Your private dashboard centralizes approvals, photo trails and shipping confirmations, keeping merchandising and logistics synchronized in real time.
Visibility & Control
Portugal production clarity without the flights
Our hybrid team of inspectors, finishers and logistics coordinators becomes the eyes and hands of your brand in Portugal. Every milestone is documented, escalated and approved through one secure command centre.
- Detailed QC protocols for wovens, knits and outerwear categories
- Exception playbooks executed with your brand voice and tolerances
- Same-day escalation via WhatsApp, Slack or Teams with time-stamped updates
- Final packing and dispatch orchestrated with your global carriers
Core services
Built for modern apparel teams shipping from Portugal
Choose a fully managed operation or tap into individual capabilities to support your internal teams.
Quality Control
Independent Final QC
Comprehensive inspection outside factory walls with per-size sampling plans, lightbox evaluation and measurement verification.
Finishing Studio
Professional Pressing
Dedicated finishing bay with industrial steam, mannequins and folding rigs to deliver collection-ready presentation.
Atelier Support
Rework & Repairs
Skilled team repairing loose threads, buttons, hems and minor defects while documenting every intervention.
Packing & Compliance
Professional Packing
Retail and e-commerce packing executed to spec including custom collaterals, barcodes and sustainability requirements.
Live Evidence
Photo Documentation
Live photo and video capture for every lot with annotations, approvals and side-by-side comparisons stored securely.
Logistics Control
Dispatch & Tracking
End-to-end logistics coordination from carrier booking to customs-ready paperwork and delivery confirmation.
Workflow
A proven playbook designed for premium brands
Our process keeps merchandising, production and logistics aligned from first inspection to final delivery.
Batch collection
We coordinate pick-up directly from your Portuguese supplier, ensuring sealed transport into our controlled studio.
Inspection & approval
Experienced auditors review each garment, upload annotated visuals and trigger approvals from your team in hours.
Finishing & packing
We press, fold and pack to your exact specification, including reticketing, labelling and value-add requests.
Dispatch & tracking
Shipments leave with complete documentation, carrier tracking and final photo proof for your distribution partners.
Consistent results
Every delivery documented, every stakeholder aligned
We operate as an extension of your production office, making sure teams across time zones know exactly what ships and when.
500+
Batches processed since 2018
98%
First-pass approval rate
72
Hours saved per season for production teams
24/7
Visibility with live dashboards
Case stories
How global teams de-risk their Portuguese production
Every engagement is built around your brand’s standards and promises. Here are a few highlights from recent partnerships.
UK luxury label fast-tracks AW delivery without flying in
With weekly photo reviews, remote approvals and final packing executed locally, the brand cut four factory visits and delivered on time despite late fabric arrivals.
- Reduced onsite travel by 80%
- All finishing issues resolved within 36 hours
- Shipment released ahead of retail launch
Nordic designer scales first Portugal production run
Our team established QC tolerances, built packaging flows and handled dispatch, enabling the brand to launch a 12-style capsule confidently.
- Measurement tolerances defined & enforced
- All garments pressed and tagged to DTC spec
- Integrated with DHL & UPS export processes
Testimonials
Global operations teams rely on Pack & Polish
Feedback from the people who trust us with their most critical deliveries.
Live availability
Book time with our operations lead
Review open capacity, align on QC protocols and map the logistics hand-off in a 1:1 session. The calendar below shows real-time availability powered by Calendly.
- Instant timezone detection so you always see your local slots
- Meet directly with Celso Silva, Pack & Polish co-founder
- Confirm production support needs in minutes with automated reminders
Contact
We respond within one business day
Tell us about your upcoming collections, timelines and current supplier setup. We'll build a proposal aligned with your merchandising calendar.
Operating hours
Monday - Friday · 08:00 to 20:00 CET
Weekend support available on request